Diane Carozza has over 30 years of diverse experience in the pharmaceutical, technology and clinical services industries where she held various roles across Clinical Operations, R&D, R&D IS, Professional Services and Product Development. She joined Novartis in Aug 2023 as the Head of Vendor Program Strategy with a focus on embedding standardization and consistency across all Novartis drug programs by streamlining the vendor support model. Prior to Novartis, Diane led services delivery / product development teams at WCG, Medidata and InnovoCommerce. The first 2 decades of her career were largely spent in Clinical R&D and Clinical Operations at Pfizer and Allergan. Diane is a subject matter expert in study and site optimization, feasibility, and business process optimization relative to technologies that support clinical operations.